Shipping Policy

How does the delivery process work?

  1. Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  2. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  3. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
  4. International Shipping – International clients do not pay import duties levied by their government to Company. Clients will have to pay the customs duty to the courier provider in order to receive the product.

 

How are items packaged?

We package our products in corrugated boxes, which are covered in a honey comb paper.

We pride ourselves on the quality of our packaging.

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.
  • Following are some our trusted courier partners:
    1. DTDC - http://www.dtdc.in/
    2. Bluedart - http://www.bluedart.com/
    3. Ecom Express - http://www.ecomexpress.in/
    4. Wow Express - http://www.wowexpress.in/
    5. Delhivery - http://www.delhivery.com/

    What is the estimated delivery time?

    We usually dispatch most orders within 1 - 4 business days (excluding Sundays and public holidays). However, the delivery time also depends on your location.

    • For orders received post 4:00 pm (1600 hrs), on Sundays or during Holidays – the shipment will be processed and dispatched on the next working day. During busy times, such as holiday periods, there can be minor processing and shipping delays ;
    • Please ensure that the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects

    As soon as your package shipped, we will email you your package tracking information;

    • Our shipping partners ship to most addresses in India. Please confirm your shipping eligibility and that delivery is possible to your address before checkout
    • Orders cannot be shipped to PO boxes or military addresses

     

     

    Days

    Minimum Delivery Time

    1

    Maximum Delivery Time

    10

       

      My order will be shipped in multiple shipments? What does this mean?

      Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.

      International orders, in most instances, will be shipped in their entirety as one shipment.

      Are there any shipping charges applicable on my order?

      • We have standard shipping charges for most addresses.
      • India shipping charges - A flat Rs. 50/- charge is applied to all orders below Rs. 499/-, while there is free shipping for all orders above Rs. 499/-